Frequently Asked Questions

  • Every new player at Hoop Lab starts with an initial evaluation to be placed in the appropriate level for classes. Sign up for a New Member Class (held on Mondays in Roslyn and Thursdays in Syosset) and your player will be evaluated to get their personalized development plan and hit the ground running.

    Once you sign up for your Membership on our website or mobile app, class credits will be automatically added to your account. With your level and your class credits, you’ll be all set to book at your convenience and select any age- and level- appropriate class on our weekly schedule.

  • Real skill development takes personalized attention, deliberate practice, and consistent feedback. That’s where Hoop Lab stands apart.

    In small, semi-private sessions of just 4 players or less, our expert trainers focus on the skills that team practices often overlook—helping each player build the foundation they need to grow, compete, and excel.

  • All players ages 6-16 of any skill level are welcome to join. Trainers complete a performance evaluation and place players in an appropriate age and skill level group. Age brackets are 6-7 years of age, 8-10 years of age and 11-16 years of age along with 3 skill levels appropriate for players ranging from absolute beginners to elite players preparing for college recruiting.

    For players younger than 6 or older than 16, we offer Private 1:1s, Private Groups, and a Summer Elite program for HS/College players.

  • Our Elite membership option includes 12 classes a month which can be shared among siblings. Basic or Premier memberships may not be shared among siblings. Separate players under those memberships can manage respective monthly class credits.

  • There is a limit of two classes per day per player.

  • Cancellations made 12 hours or more in advance will be fully credited back to your account.

    Within 12 hours of the class start time, a cancellation or no-show will result in the loss of that class credit.

  • Basketball and all training equipment are provided by Hoop Lab.

  • We ask that parents do not watch or participate in the sessions.

    Hoop Lab is actively working on live-stream sessions for 2023.

  • We are delighted to offer private group classes so your child and their friends can enjoy a dedicated class on our schedule. This option provides personalized instruction in a comfortable setting with familiar faces.

    Group Formation

    • Your child and 3+ friends can sign up as a private group

    • Each student must complete our standard registration process 

    • All participants must be of similar skill level for optimal instruction

    Class Structure

    • Private classes run for a 12-week session

    • Your group will have a dedicated court and coach, classes meet at the same weekly time of your choosing, session dates will be confirmed upon registration

    Attendance Policy

    • Each student can miss up to 2 classes per session

    • Missed classes (within the 2-class limit) will receive a credit to attend any public class on our schedule

    To learn more and book, email us at hello@hooplaboratory.com

  • We offer private lessons upon request.

    Our private lessons are sold in packages of 5 or 10 sessions with the coach of your choosing. To ensure both coach and court availability, we require clients to commit to a minimum of 5 scheduled weekly sessions. This helps maintain consistency and progress in your child’s training.

    To learn more and book, email us at hello@hooplaboratory.com

  • We host fun and unique birthday parties at Hoop Lab for parties up to 50 kids.

    A 90 minute birthday party at Hoop Lab features 60 minutes of skills contests or gameplay (3v3 or 4v4 tournament) and 30 minutes of pizza & birthday cake.

    To learn more and book, email us at hello@hooplaboratory.com